Full List of Dubai Government Offices That Will Go Online Only for a Week

The idea is to get residents to turn to smart channels instead of manned service centres.

Have some work at the Roads and Transport Authority (RTA) or the Dubai Electricty and Water Authority (Dewa)?

The only way to get it done is online. Starting tomorrow, 100 service centres of 40 government, semi-government and private entities will remain shut for a week. Over 1,100 services will be available online only till October 25.

The idea is to get residents to turn to smart channels instead of manned service centres to avail of and complete services and transactions. This year’s online-only drive goes one step further from last year’s ‘a day without service centres’ by extending its run for a full week.

The Dubai Police, municipality, civil defence, health authority, RTA, Dewa, Department of Economic Development and Dubai Islamic Bank are among the 40 entities that have signed up for the digital transformation drive.

“Dubai will see a full transformation of government services to smart channels as part of the initiative, as the Dubai Government seeks to make residents happier by providing personalised, smart and high-quality services,” the Department of Finance, which is leading the initiative, said in a statement.

Participating and supporting entities:

>Awqaf and Minor Affairs Foundation

>Bait Alkhair Society

>Community Development Authority


>Dar Alber Society

>Department of Economic Development

>Department of Finance

>Department of Tourism and Commerce Marketing

>Dubai Airports

>Dubai Cares

>Dubai Chamber

>Dubai Civil Aviation Authority

>Dubai Civil Defense

>Dubai Corporation for Ambulance Service

>Dubai Courts

>Dubai Culture & Arts

>Dubai Electricity & Water Authority

>Dubai Financial Market

>Dubai Health Authority

>Dubai Healthcare City Authority + Al Jalila Foundation

>Dubai Islamic Bank

>Dubai Judicial Institute

>Dubai Land Department

>Dubai Maritime City Authority

>Dubai Media Incorporated

>Dubai Municipality

>Dubai Police

>Dubai Public Prosecution

>Dubai Silicon Oasis

>Dubai Statistic Center

>General Directorate of Residency and Foreigners Affairs

>Hamdan Bin Mohammed Smart University


>Knowledge and Human Development Authority

>Legal Affairs Department

>Mohammed Bin Rashed Housing Est.

>Ports, Customs and Freezone corporation – Customs

>Ports, Customs and Freezone corporation – Tarakhees

>Road and Transport Authority

>Smart Dubai